Terms & Conditions

Dr. Miriam Haucke Functional Medicine

Practice Last Updated: January 31, 2025

1. INTRODUCTION

1.1. These Terms and Conditions govern your use of services provided by Dr. Miriam Haucke's Functional Medicine Practice ("the Practice"), located in Zurich, Switzerland.

 1.2. By accessing our services, you agree to these terms in their entirety.

2. SERVICES 

2.1. Medical Consultations

  • Initial consultations and follow-up appointments via telemedicine (Zoom/HIN)

  • In-person consultations at our Zurich location

  • Pricing ranges as mentioned on the website

  • Group programs and specialized courses

2.2. Online Programs

  • Digital courses and educational materials

  • Access to course materials through designated platforms

3. PAYMENT AND CANCELLATION

 3.1. Payment Terms

  • All fees are in Swiss Francs (CHF)

  • Payment is required prior to consultation

  • We do not directly process insurance claims

  • Accepted payment methods will be specified at booking

3.2. Cancellation Policy

  • 24-hour notice required for cancellation

  • Late cancellations  incur partwise service charges

  • Rescheduling subject to availability


4. TELEMEDICINE SERVICES

 4.1. Technical Requirements

  • Stable internet connection required

  • Zoom/HIN platform access

  • Private, quiet environment for consultations

4.2. Limitations

  • Emergency medical services are not provided


5. PRIVACY AND CONFIDENTIALITY 

5.1. Data Protection

  • Compliance with Swiss data protection laws

  • Secure storage of medical records

  • Confidential handling of all patient information

5.2. Information Usage

  • Medical information used only for treatment purposes

  • Anonymous data may be used for research

  • No sharing of personal information without consent


6. DISCLAIMER 

6.1. Medical Advice

  • Services do not replace emergency medical care

  • Results may vary between individuals

  • Consultation with other healthcare providers may be recommended

6.2. Liability

  • Practice not liable for indirect or consequential damages

  • Maximum liability limited to fees paid for services


7. INTELLECTUAL PROPERTY

 7.1. Content Ownership

  • All materials remain property of the Practice

  • No reproduction without written permission

  • Course materials for personal use only


8. COMMUNICATION

 8.1. Official Channels

  • Email communications

  • Secure messaging through practice platforms


9, MODIFICATIONS 

9.1. Terms Updates

  • Terms may be updated periodically

  • Notice of significant changes provided

  • Continued use implies acceptance of updates


10. GOVERNING LAW 

10.1. Jurisdiction

  • Swiss law governs these terms

  • Zurich courts have exclusive jurisdiction

  • Disputes subject to Swiss legal procedures

CONTACT INFORMATION Dr. Miriam Haucke Functional Medicine Practice Hofwiesenstrasse 3, 8057 Zurich, Switzerland, Tel: 0041779575902, Haucke@hin.ch